Sign in to the customer portal

Sign in with the username and password your transport company gave you.

For customers · Feature: Customer portal

  1. Open the portal link your transport company sent you.
  2. Type your Username and Password and press Sign in.
  3. The first time, you'll be asked to set a new password of at least 10 characters.

Common questions

I've been locked out.

After 5 wrong passwords the account locks for 15 minutes. Wait and try again, or ask your transport company to reset your password.

How do I change my password?

You're asked to set your own password the first time you sign in. To change it later, ask your transport company to reset it.

Next: Follow your deliveries