Forgot your password

Set a new password with a code texted to your mobile.

For customers · Feature: Customer portal

  1. On the sign-in page, press Forgot password?.
  2. Type your Mobile and press Send me a code.
  3. Type the 6-digit code we text you, then your New password, and type it again. It needs at least 10 characters.
  4. Press Save new password. You're signed in straight away. Press Continue.

Common questions

The code didn't come.

Press **Send a new code**, or **Use a different number** if you typed the wrong one.

I don't have a mobile on my login.

Ask your transport company, or your company's portal admin, to reset your password for you.

Next: Join your company's portal from an invite