Choose your tracking links and texts
Choose who gets tracking links and delivery texts, and turn POD on invoices on or off, from the portal's Settings page.
- Sign in to the portal and open Settings.
- Under Notifications, switch on the messages you want: Tracking link, and the On-the-way text and Delivered text if they're shown.
- In Contacts on each booking, choose who on each booking also gets them: No one, Pick-up contact only, Drop-off contact only or Both.
- Under Notification contacts, tick what each person gets: Tracking link, On the way or Delivered. Press × to remove someone.
- To add someone, type their Name, Mobile and, if you like, Email, and press Add person.
- Under Dockets and invoices, switch on Attach POD to invoice to get the signed docket with each invoice.
- Each change is saved straight away and the page says Saved.
To change your password, go to Your login and press Change next to Password.
Common questions
Why can't I change some settings?
Settings marked "Set by" your transport company are theirs to change, like signatures and PO numbers. Ask them if you need one changed.
Who gets the tracking link?
Each person under Notification contacts ticked for Tracking link. Contacts on each booking chooses whether the pick-up contact, the drop-off contact, both or no one on each booking gets it too.
Why can't I tick someone?
Messages go to mobiles. Someone with only an email can't be ticked yet. Remove them and add them again with their mobile.
I don't see the text message settings.
Your transport company hasn't turned on text messages yet.
Does my transport company see my changes?
Yes. They see the same settings and contacts on their side, and each change is recorded with your name.